ECVVH is looking for a responsible, part-time veterinary receptionist for Friday and Saturday. VETERINARY RECEPTION EXPERIENCE REQUIRED! PLEASE DO NOT APPLY IF YOU HAVE NOT WORKED IN A VETERINARY HOSPITAL BEFORE.
Job Summary:
The phones are always ringing off the hook. We have about 200 - 300 calls each day. We need someone to answer telephone calls and returning e-mails.
Other Responsibilities:
- Greeting and welcoming patients with sincerity.
- Informing the veterinarian on a call of any emergencies that require urgent attention.
- Issuing invoices for treatment and prescribed medication after each consultation.
- Receiving and verifying payments after each consultation.
- Informing the veterinarian on-call about possible instances of animal abuse or neglect.
- Monitoring the inventory of items for sale by the practice and restocking these, as needed.
- Overseeing the sale of items stocked by the practice.
- Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.
Important Qualities:
- Hardworking, time-efficient.